Making life easier, one application at a time

We believe that by providing easy applications for schools we can help schools better manage their resources and free up valuable staff resources for more important tasks.


EASY School Software is looking for a dynamic person to join our team in customer support. The successful candidate will work at their own home doing support for our Hot Lunches application, both phone and email support. This is a subcontractual position with no specified hours, but with the expectation that our customers will be supported in a timely manner.

Compensation will consist of a comfortable base salary.

Key Job Duties:

  • Customer support email responses
  • Handling support calls from existing clients
  • Infrequent online demos of the application, primarily for support, sometimes for sale
  • Use of an online system to record and document all customer calls and correspondence
  • Project a professional company image through phone and email communications
  • Work will vary depending on the time of year, ranging from 10 to 25 hours per week
  • All school holidays are generally observed


  • Familiarity with computers
  • Understanding of how school lunch systems work
  • Experience with our software application will be an asset
  • Enthusiastic and positive communication skills on the phone for customer service
  • Passionate about assisting people
  • Able to problem solve with creative solutions
  • Responsible and reliable work ethics are essential for this position
  • Regular and reliable attendance is a requirement
  • Service oriented experience and relationship building skills will be an asset
  • Professional demeanor and communication skills

Essential Job Functions:

  • Ability to handle and solve customers needs
  • Ability to use a keyboard and telephone system
  • Offers will be contingent on successful reference check
  • Fluent English language skills required
  • Additional languages would be an asset

About Us:

We are a small software company based in White Rock, BC. We have been operating for 12 years, developing a number of different software applications for schools. Currently we are supporting schools in 11 different countries, primarily in Canada and in the United States. Customer service and client satisfaction are our highest priorities.

If you believe you would be a good addition to our dynamic team, please email a PDF of your resume to (Only text or PDF resumes will be accepted)

Thank you

What our clients say

Hot Lunches Online

I just wanted to send a quick email to let you know that the program is fantastic! We are still in the ordering process, first lunch day is October 8. The parents are thrilled, the campus coordinators are thrilled, and my small team of administration is ecstatic. The system is so user friendly, there is a lot to learn, but everything is so accessible.

- Author

Locker Assignment Online

Thanks to Mark and EZS Software. The attention to detail at the beginning of the process resulted in a successful launch of the software. The program was easy to use for students and admin. By having students select and log their own lockers, the school has saved hours of time. Adding new students during our intake season was simple to do, and resolving the few difficulties that students faced were easy to resolve.

- Stephan Bibla - Vice-Principal, Lawrence Park CI (Toronto)

Locker Assignment Online

The online locker system is super easy for us to use in the office and easy for the students to pick their own locker. We open the locker system by grade in the last week of August and then the new students continue to pick their own locker throughout the school year. We post a school map on the welcome page showing the areas that the lockers are located in which helps the students pick the correct locker location. If the students forget their combo we encourage them to login and get their own combinations. The online system is always up to date and any one in the office can login and get the correct locker information. We will continue to use the Locker Assignment Application.

- Kristina Anderson - Head Secretary Fraser Heights Secondary (Surrey)

Easy School Software